Our goal is to post your order on the same or next working day but please allow 2-3 business days during peak times of the year. Our automatic inventory management does a pretty good job of letting you know what’s in stock, but sometimes things can get misplaced. If we sell you an item and find it’s actually out of stock, we will contact you promptly so that you can either consider an alternative item or obtain an immediate refund. We use Australia Post for deliveries, so we can accept PO Boxes as an address.
Unless we have a special offer, we charge a flat rate of $8 AUD for shipping within Australia ($2 AUD for small flat items that can be sent as a letter). For orders over $60 AUD (not including shipping) we offer FREE shipping. This rate will be automatically offered to you at checkout. If you live in our local area (postcode 4068), we can additionally offer FREE local delivery. We do not offer a local pickup option. All posted orders within Australia will be sent via Express Post.
Currently, we are only shipping internationally to New Zealand. The base cost is $12 AUD for up to 500g, and then $6 AUD for every additional 500g up to a maximum of 2kg. The maximum parcel weight is 2kg. Weight will be automatically calculated at the checkout by selecting New Zealand as the delivery country. We ship via Australia Post Standard International Delivery, using tracking and email notifications, the same as for our Aussie customers, but we only charge economy air mail rates. Be aware that you may be charged NZ GST and import duties, and these charges are outside of our control. As we charge in Australian Dollars, your bank may also charge you an overseas conversion fee. Please consider this information before ordering.