It’s been another big year for the Labs and I appreciate your support so very much! Running this business is the best job I’ve ever had. I love that I get to to be a part of your pool being the best it can be. Over the Christmas and New Year period orders get a […]
Category Archives: Shop
Currently the labs is out of a chemical that is kind of important, so we can’t build our kits! It’s been on order but had a lot of unforeseeable delays getting here. Unfortunately it’s not the sort of thing you can just nip down to the local and pick up so we had to wait. […]
Christmas, New Years, Pool Season, whatever you celebrate at this time of year it is definitely upon us. I want to thank everyone so very much this year for their kind words about my knee injury. You’ve all been so patient as I slowly wheeled around the Labs trying to get orders out the door. […]
Hey pool friends! I don’t have any kits right at the moment for the simply confusing reasons of a product packaging shortage and a product oversupply. I hope to have all the kits available again to buy on the weekend of the 20th of May. Total kits might be available this weekend the 13th, fingers […]
I need a couple of days to rework the salt titrating reagent to suit our new bottles. I’m pretty sure everything will be back for sale by Feb 21st or 22nd. As soon as I have the measurements worked out I’ll make the kits available again. Very busy this season so I’m moving to the […]
Well I can’t believe Christmas is nearly here. Let’s talk shipping. Order by end of December 16th, that’s the short story! If you’re in Australia and you order by the end of Friday 16th December I’ll get it into the mail on the Monday and I reckon AusPost will get it to you in time. […]
So after a month of chaos and travel I got sick and spent a couple days in bed and thought I got through it. However it’s back and it’s brought reinforcements. It’s nothing serious just my dodgy sinuses. Store will reopen on November 7th. There’s a backlog of orders which we will get out asap […]
Hello everyone, hope you’re ready to get those pools up and running for a big summer of fun! We’re going to be away from the labs in the first couple weeks of October. You’ll still be able to place orders whenever you like, but shipping won’t happen until we are back on board. If you […]
Hi everyone! We’re reasonably dry and very safe here at the Labs, but can’t get to any of the post offices that are open. Apparently there are some open, but not the one on our particular island. The local place is hoping to be open Wednesday March 2nd, and I’ve got parcels ready to go. […]
There are reports of an issue with the pH and CH test dyes. I am investigating what has happened with the supplier. We don’t manufacture these dyes due to their complexity. If you are having problems with your pH or Calcium Hardness tests, please email us [email protected] and we will get back to you as […]