Category Archives: Help!

pH and CH test problems

There are reports of an issue with the pH and CH test dyes. I am investigating what has happened with the supplier. We don’t manufacture these dyes due to their complexity. If you are having problems with your pH or Calcium Hardness tests, please email us [email protected] and we will get back to you as […]

Mineral Pools and Clear Choice Labs test kits

We’ve had a few questions this year about using our test kits with “mineral pools”, magnesium pools, and some other less traditional pool systems. If you have a salt water generator, or chlorinator, this information is not for you as you’re using the sort of pool we definitely test! Can I use Clear Choice Labs […]

CYA Tests – Testing Tips!

A client recently had an excellent question, they wondered if we had any photos that demonstrate the disappearing logo in our CYA tests. So now, we do! They wanted a better idea of when exactly the dot has disappeared versus just being hard to see. The CYA test is incredibly subjective and also can be […]

Total Pool Water Testing Kits – Fresh vs Salt

Pool Steps - clear choice labs

With the salt kits being delayed at the end of 2016 we’ve had a lot of enquiries about our Total Pool Water Testing kits and whether or not they’re interchangeable. The Fresh water and Salt water kits we have are identical – except one has a salt testing component. If you have a salt water pool […]

Test Kit Reagent Compatibility Chart

Some people have asked us whether our reagents are compatible with other commonly available Australian FAS-DPD pool test kits. Where we know this information, we have provided it below. “Full” means that these chemicals are essentially identical. “Compatible” means that as long as the reagents are used in our bottles, then our reagents are 100% compatible, […]

Why is my pool cloudy, and how can I fix it?

“Why is my pool cloudy?” is probably one of the the most common questions I hear from pool owners – for a very good reason! Unlike green water, which has exactly two causes (algae and green additives), a cloudy pool has a number of causes, and it’s not always straight forward to determine which one […]

Turning a spring swamp into a sparkling pool – Part 4

Finally! It’s only seven short days but it can feel like so much longer when you are desperate to go for a swim! From a green murky stagnent pool to a beautiful oasis, this pool has only needed 20 hours of filtration, less than 10 litres of chlorine, and some patience. No flocculants, no algaecides, […]

Turning a spring swamp into a sparkling pool – Part 3

It’s day 4 after we uncovered our murky and abused swimming pool, and we can absolutely see improvement. However, this is by far and away the most dangerous time for the pool, not because of chemical imbalance, but because of owner impatience. It’s at around this time that daily improvements in colour and clarity are […]

Turning a spring swamp into a sparkling pool – Part 2

Yesterday, we started the treatment of a manky swamp pool that we had just uncovered from winter. Only 24 hours later, we are seeing a substantial improvement in the clarity and colour of the pool. So far, this pool has only had 4 hours of filtration (2 hours yesterday afternoon, and two hours today), and 5 […]