Hi Everyone, We have run out of Chlorine reagents for the kits, and the ones that should have been here last month are still in Customs. The emergency ones that did arrive last month and this month have all sold out in record times, and the third emergency batch is currently en route from the […]
Author Archives: Brett
Hello All! Disappointingly a large shipment of chlorine kit reagents has been delayed and potentially lost during shipping. The packages reached Australia and then during the move from ship to Customs, have vanished from everyones records. We are in talks with both sides to have them found and delivered but it’s a slow process. Our […]
UPDATE: 19th October 2018 We have a limited supply of the missing reagent available and so all kits (Total and Small kits) are back online available for purchase. Thanks again for your patience and being such wonderful customers to work for! Brett Hello all! You may have noticed we are out of stock on […]
Australia Post has announced price rises as of October 1st 2018, we are pleased to announce that we will not be passing these on to customers, so our postage costs for you will remain the same. Our free shipping threshold also remains unchanged. One small change to our posting schedule, we no longer post packages […]
September is flying by and the temperatures are starting to climb, and you know what that means! Pool time! We have restocked the labs and we are ready to go. Don’t forget that as always if you order more than $50 you get free shipping inside Australia, and it’s Express post! Thanks for the support […]
Hello everyone, it is currently quite cold here in sunny Brisbane but the glory of Summer is not far away. The 2018/19 Summer season is shaping up to be a big one and we are very happy to announce that we have our full range available right now for you to get ahead of the […]
Check out the chemistry pun in the title! We are out of stock of Chlorine Powder, which is a very important part of the kits. Due to circumstances beyond our control, a component of this recipe has become hard to source and particularly from any companies inside Australia. We are importing some and it is […]
Hello Clear Choice Customers! We had a brief week without one reagent which meant we couldn’t sell full kits, but the last piece has arrived and we are ready to ship the full kits and small Chlorine kits again. All products are back in stock, and there’s plenty of warm weather ahead of us so […]
Hello Clear Choice Labs friends! This notice is regarding the 50ml CYA Detection Reagent which is included in our test kits and sold individually. We recently had an issue with a small batch of CYA Detection Reagent in the 50ml bottles. Some customers reported their testing would result in a completely clear mixture of CYA Detection Reagent […]
A client recently had an excellent question, they wondered if we had any photos that demonstrate the disappearing logo in our CYA tests. So now, we do! They wanted a better idea of when exactly the dot has disappeared versus just being hard to see. The CYA test is incredibly subjective and also can be […]