As mentioned in an article posted back in March, we are adjusting the prices on some items this year to account for the general rise in costs of importing chemicals, but also the costs of shipping internally in Australia. Our prices last changed in 2017. Probably the biggest change is the free shipping amount has […]
We’ve had a few questions this year about using our test kits with “mineral pools”, magnesium pools, and some other less traditional pool systems. If you have a salt water generator, or chlorinator, this information is not for you as you’re using the sort of pool we definitely test! Can I use Clear Choice Labs […]
A huge thank you to all our customers over the 2018-2019 Summer season – it was our biggest one yet and we were able to help more people than ever have the cleanest, easiest, smartest pool in the street! 2019 is shaping up to be another big year in the Labs backend. We have already […]
It’s that time of year again, by which I mean summer! Also Christmas and New Years ;) Let’s talk about shipping which is all any online shop is talking about at the momentt. Shipping Dates. Ordered by end of Dec 19th – Shipped on Dec 20th. Dec 20th – 26th – Shipped on Dec 27th/28th […]
We have Chlorine reagents and the Total Kits are back! Here’s hoping we have enough to get us through the summer now as we’ve had a bigger order land. Still waiting for the biggest one ever to clear customs, but we’re definitely stocked up for Christmas. If you order by Wednesday December 19th we will […]
Unfortunately our latest batch of chlorine reagents due end of November still haven’t arrived. We’ve had several deliveries from overseas in the past months and we’ve sold out of all of them due to higher demand than projected. We currently have three orders on their way, from three different suppliers. This is done to ensure […]
Hi Everyone, We have run out of Chlorine reagents for the kits, and the ones that should have been here last month are still in Customs. The emergency ones that did arrive last month and this month have all sold out in record times, and the third emergency batch is currently en route from the […]
Hello All! Disappointingly a large shipment of chlorine kit reagents has been delayed and potentially lost during shipping. The packages reached Australia and then during the move from ship to Customs, have vanished from everyones records. We are in talks with both sides to have them found and delivered but it’s a slow process. Our […]
UPDATE: 19th October 2018 We have a limited supply of the missing reagent available and so all kits (Total and Small kits) are back online available for purchase. Thanks again for your patience and being such wonderful customers to work for! Brett Hello all! You may have noticed we are out of stock on […]
Australia Post has announced price rises as of October 1st 2018, we are pleased to announce that we will not be passing these on to customers, so our postage costs for you will remain the same. Our free shipping threshold also remains unchanged. One small change to our posting schedule, we no longer post packages […]